We're more than just a workplace. We're a family.

Job Description

Job Summary & Purpose

FAJ Group of Companies is a fast-growing business in e-commerce, IT solutions, and technical services with offices in Dubai, UAE, and Islamabad, Pakistan. We are known for delivering high-quality products and outstanding customer support. We are expanding our team and looking for a friendly, organized person to join us.

Interviews will be held at PWD Islamabad, Pakistan Salary: Rs32,000. - 55,000 PKR /Month

Key Performance Areas (KPAs) & Principal Accountabilities:

• Welcome and greet visitors and students as soon as they arrive at our office/institute.
• We follow up on leads through social media platforms.
• Help with the student admission process for FAJ Academy.
• Direct visitors to the right person or department.
• Answer, screen, and forward incoming phone calls.
• Keep the reception area neat and well-stocked with supplies like pens, forms, and brochures.
• Provide clear and accurate information in person, over the phone, or via email.
• Check biometric attendance and manage daily mail and deliveries.
• Follow safety procedures to maintain office security and control access at the reception desk.
• Order and keep track of front office supplies.
• Update calendars and schedule meetings.
• Handle other clerical tasks such as filing, photocopying, and transcribing.

Requirements

Desired Skills and Experience

• Experience as a receptionist, front desk officer, or similar role.
• A degree (BA, BSc, or equivalent) in any field.
• Proficient in Microsoft Office (Word, Excel, Outlook) and familiar with office equipment (fax machines, printers, etc.).
• Professional appearance and a positive, friendly attitude.
• Excellent written and verbal communication skills.
• Good organizational and multitasking skills, with the ability to manage your time well.
• Basic conversational English skills are required.
• At least 2-3 years of experience in a receptionist or customer service role.